Privacy Policy | 7 Seas Casino

Information we may collect

To provide online casino services, 7 Seas Casino may handle information that identifies you, relates to your account or is connected with your use of the site. The information collected will depend on the services you use, the checks required and the choices you make. Some information is provided directly by you, while other information may be collected automatically when you browse or use the site.

Account and contact details

This may include your name, date of birth, contact details, username, account login information, preferences and other information supplied when you register or update your account. We may also keep records of your communications with customer support, including the questions you ask and the information needed to help resolve an issue.

Verification information

Where appropriate, we may request information or documents used to confirm your identity, age, location, account ownership or source of funds. Verification information may include identity documents, address information, photographs, account details and related records. These checks help protect accounts, support safer gambling processes and prevent fraud, misuse and other unlawful activity.

Payment and transaction records

We may process records relating to deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment providers may handle payment information on our behalf. We may receive transaction details needed to confirm a payment or manage your account, but payment information may also be subject to the privacy policies of the relevant payment provider.

Device, usage and cookie data

When you access the site, we may collect technical information such as your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, session activity and referral information. We may use cookies and similar technologies to remember preferences, keep the site working, understand how pages are used and help maintain security.

How and why information is used

Information is used only for relevant business, service, security and legal purposes. The categories below describe common reasons why information may be handled when you use 7 Seas Casino.

To create, operate and administer your player account.
To provide casino features, process requests and maintain your account history.
To verify your identity, age, location and account information where checks are required.
To process deposits, withdrawals and other payment or transaction requests.
To identify, prevent and investigate fraud, money laundering, account misuse, collusion, suspicious activity and security incidents.
To provide customer support, respond to enquiries and communicate about your account or requested services.
To meet applicable legal, regulatory, tax, accounting and responsible gambling obligations.
To monitor the performance, reliability and security of the site and improve its features.
To personalise content or remember settings where this is appropriate and permitted.
To send service messages, such as account notices, security alerts and information about changes to the site or its terms.
To send promotional or marketing communications where you have agreed to receive them or where this is otherwise permitted.

We may combine information collected from different parts of the site when this is reasonably necessary for these purposes. We aim to use information that is relevant and proportionate to the service, security or legal requirement involved. Marketing preferences do not affect essential messages about your account, transactions, security or important service changes.

Cookies

Cookies are small files or similar technologies stored on your device. Some are necessary for account access, security and basic site functions. Others may help remember preferences, measure site use or support relevant communications. You can manage or block cookies through your browser settings. If you disable certain cookies, some site features may not work as intended or your preferences may not be remembered.

Sharing, security and retention

Information may be shared where this is needed to operate the services or meet a legitimate business, security or legal purpose. For example, relevant information may be provided to payment and technology providers, identity and verification services, fraud prevention services, customer support providers, professional advisers and other service providers working on our behalf. These parties should receive only information relevant to their role and are expected to handle it appropriately.

Information may also be disclosed where required or permitted by law, to respond to valid legal processes, protect the rights and safety of players or others, investigate suspected wrongdoing, enforce applicable terms, or protect the security and integrity of the site. If a business change, transfer or restructuring affects information, it may be handled as part of that process, subject to applicable requirements.

Some service providers or recipients may handle information in countries outside Australia. Where information is transferred or accessed internationally, reasonable steps should be taken to support appropriate protection and to meet applicable privacy requirements. The protections that apply can depend on the destination, the type of information and the service involved.

Security

Reasonable administrative, technical and organisational measures may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure transmission and staff or provider procedures. No website, online account or electronic transmission can be guaranteed to be completely secure, so players should use strong passwords, keep login details confidential and contact support if they suspect unauthorised account activity.

Keeping information

Information is generally kept for as long as it is needed for the purposes described in this policy, to manage an account, resolve disputes, protect the site or meet applicable obligations. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or disposed of, subject to any continuing legal, security or dispute-related need.

Your privacy choices and rights

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These may include asking for access to information, requesting correction of information that is inaccurate or incomplete, asking for deletion where there is no continuing reason to retain it, and withdrawing consent to marketing communications. A request may need to be checked before it is completed so that account information is not disclosed to the wrong person.

How to make a request

To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@7-seas-casino.best. Please describe your request clearly and provide enough information to help locate the relevant account or records. We may ask for reasonable confirmation of your identity or account ownership before responding. This protects your information and helps prevent fraudulent requests.

If you withdraw consent to marketing, promotional messages should stop within a reasonable period. You can also use an unsubscribe option included in a promotional message where one is available. Withdrawal of marketing consent does not delete your account, cancel transactions or stop essential service, security or legal communications. A request for deletion may also be limited where information must be retained for legal, fraud prevention, dispute resolution, accounting or security purposes.

Accuracy and account responsibility

Players should provide accurate, current and complete information and update it when circumstances change. Keeping account details accurate can help with verification, payment processing, account security and support. You should not provide another person's information unless you are authorised to do so. If you believe that information connected with your account is incorrect, contact support@7-seas-casino.best so it can be reviewed.

Changes to this policy

This Privacy Policy may be updated when services, technologies, business practices or applicable requirements change. The latest version will be made available on the site, with the updated date or other notice where appropriate. Players should review this page from time to time. Continued use of the site after an update may indicate that you have read the revised policy, subject to any consent or notice requirements that apply.